Customer Service center

Frequently Asked Questions

It takes 2 – 3 business days to deliver the order within UAE.

Purchases from laptop shop are free delivery

No. Currently we do not deliver outside the UAE.

However, you may get in touch with our call center for any specific requirement. We will offer assistance to you based on the availability of the product and delivery feasibility outside the UAE.

No. Delivery areas are limited to City limits only. you may get in touch with our call center to check the areas NOT covered under our delivery team.

Debit/Credit Card Payment.

Cash on Delivery.

Home Delivery: All products sold are available for home delivery

All products are covered under standard product warranty as mentioned in the Warranty Terms & Conditions.

Standard 3 Day return policy applies.

return policy allows you easy access to our customer care and call center for processing your returns.

You may cancel the order until before the order has been dispatched by calling our call center
Cancelations after dispatching the order is not possible. However, you may choose to return the product based on our Return Policy.

Our courier partner will contact you on the mobile number you had given at the time of placing the order. You may suggest an alternate schedule for receiving your order. However, after 3 unsuccessful attempts to contact will result in auto cancellation of your order and amount refunded to your account (if already paid).

No. You cannot change the delivery address after an order has been placed. However, you may cancel and re-initiate a new order with the updated delivery information. We strongly recommend you to keep your contact information updated at all times.

Currently, payment installment plans not available

To check the status of the warranty of products you purchased, you may get in touch with our call center

You can cancel your Order item. get in touch with our call center

You will be sent an email or Push Notification and SMS informing you once the item has been dispatched from our warehouse.

No, we can currently only ship to one address per order.

Simply browse the site, click on the desired item then click on the Add to Bag button. The item will then be in your cart, continue shopping and once you’re ready to place your order, revisit your cart and press on Secure Checkout. Follow the simple prompts to complete the checkout process.

You can cancel your Pre-Order item within 3 days of receiving it. Simply get in touch with our call center